First Impression
Contrary to the
other web hosting companies that I have reviewed, StartLogic offers
more diversity in terms of its plans. It features plans that are both
targeted to the average beginner as well as the advanced developer.
This is evident in the case of offering dedicated servers. In addition
to the conventional means of customer support, StartLogic also offers a
number of other useful tools to help you overcome any problems you are
experiencing. Server uptime with this company has also been excellent.
Price and Cost
Effectiveness
StartLogic
offers the “ProLogic” plan which is by far the most
popular plan it offers. For $5.95 a month, this plan comes with 1,500
MB of storage space, 15,000 GB bandwidth transfer, unlimited e-mail
accounts, CGI, PHP, MySQL, and more. This plan also comes with a free
domain name. For the amount of features that you get, including
software support, multimedia, host manager, web builder, pre-configured
scripts, e-commerce and promotions, this plan is actually quite the
steal.
StartLogic also
offers a “WindowsLogic” plan which comes with 100
MB of disk space and 1,000 GB of bandwidth for $8.95 a month, in
addition to the features mentioned in the ProLogic plan. This plan is
slightly more expensive than the ProLogic plan because it is for
ASP.NET developers, offering .NET support. This plan is also reasonably
priced for what you get.
Data Center
StartLogic’s
data center is located in Phoenix, Arizona, and provides redundant
optical fiber connections through such companies as Cox, Qwest, and
ELI, in addition to multiple Internet backbone providers, including
UUNET, Broadwing, and Global Crossing. Like most data centers, the
facility is equipped with raised floors, temperature control systems,
redundant power, physical security, and surveillance systems.
StartLogic has strategically located their data center in Phoenix,
Arizona, due mainly to the city’s protection from extreme
climates and being home of the world’s largest power plant.
Customer Service
StartLogic’s
customer service team is almost identical to that of Lunar Pages. They
are quick to reply and often do so within the hour. One thing that
stands out about StartLogic is the amount of self-help resources they
have on their web site. Customers can use a troubleshooter in which a
step-by-step approach is taken until the problem is resolved. The site
also features a knowledgebase which lists many frequently asked
questions that are categorized which makes it easy for searching. Other
guides are also available, including a guide on getting started with
your web site. StartLogic has placed a considerable amount of effort
into its self-help libraries and resources, which will definitely save
you the time and hassle of writing e-mails to support. But of course if
you cannot find your answer in their self-help, or simply choose not to
use it, you can rest assured that you will receive quality responses in
a timely manner. StartLogic also offers a toll-free telephone number,
as well as a live chat feature right on their web site.
Control
Panel
StartLogic
currently uses the vDeck control panel, which is one of the most
functional and versatile web site managers on the Internet today. The
panel allows you to manage every aspect of your web site and it is
complete with tutorials, walk-thrus, and a help center. What makes the
vDeck control panel particularly useful is that it makes complex
procedures such as building a web site or installing comprehensive CGI,
PHP, or Java scripts simple. This panel makes it easy for beginners to
upload their web site without a high level of stress on their part.
Please note:
most web hosting services use the Cpanel style control panels,
therefore you may have trouble getting support with any web designer or
new software uploads since this control panel is fairly new
technology.
Overall
In summary,
StartLogic has proven they are capable of serving web sites with
maximum server uptime and efficient customer service. Although
StartLogic itself is a fairly new web host, the people behind
StartLogic have actually been in the hosting industry for seven years.
The ProLogic plan this company offers is well worth the $5.95 a month,
as it is packed with space and loads of features. Like the other hosts
reviewed, StartLogic also offers a 30-day-money-back guarantee, with no
questions asked on their part. The vDeck control panel this company
uses is of course slightly different than CPanel, but again is very
easy to use and makes it easy for almost any user to operate. Another
excellent choice in quality web hosting.
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