HOSTGATOR has
become one of the better known web hosts in the industry by being
themselves. Though nothing they do is completely spectacular or
unbelievable, they do what they should do. That is, HostGator actually
answers their phones, replies to their emails, responds to live chat
requests, doesn’t rip you off, and provides quality hosting.
It’s actually quite sad that most hosts can’t seem
to get these things right, but it’s great for HostGator as
they’ve banked on it and it’s translated into
success.
At first glance,
HostGator is not too impressive. They have a fairly generic web site, a
logo with a fairly lame slogan - “we eat up the
competition” (the alligator in the logo is eating the
“H”) (sorry HostGator), ordinary copy on their
text, an apparent lack of updates on their site, a pretty standard
ModernBill setup, cPanel, and basically everything an average web host
has.
However, that’s the beauty of HostGator. They don’t
have too many bells and whistles, marketing ploys, or anything of the
sort.
What
you see is what you get and it’s that simple.
HostGator’s terms of service is pretty standard, as is their
order process. Marketing isn’t shoved down your throat at
every page and billing is simple.
The order process takes about 5 minutes and HostGator accepts both
credit cards and PayPal (which is always nice), as well as debit cards.
HostGator offers
some other services such as web design, merchant services, domain
registration, SSL certificates (which at $75 each, are overpriced), and
script installation. They outline all of their upgrades quite clearly
in the Addons section of the Support Center, which is always nice.
The
actual HostGator control panel is cPanel. There is absolutely nothing
that I can tell that is different than any other standard installation
of cPanel. It has the standard mail and database features. Speed was
good. Everything worked fine and installation of the scripts I tried
worked just fine
Pros
Good support,
easy to contact, competitive pricing, plenty of features with
cPanel, straight forward
Cons
Not
too many free addons or extra features, no Web 2.0 technology support.
Bottomline
HostGator is a
solid hosting company that provides excellent support and competitive
pricing without too many frills or marketing ploys with tons of happy
customers (see testimonials section here). In fact, Hostgator has the
highest percentage of postive testimonials from customers,
(98%) of all ten of our web hosting reviews.
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